Store Policy
CUSTOMER CARE
Welcome to our store! We want you to have a smooth and enjoyable shopping experience. Please review our policies below before placing your order.
Shipping Policy
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Order Processing Time: All orders are processed within 1-3 business days.
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Shipping Time: Standard shipping takes 4-7 business days depending on your location.
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Shipping Charges: Calculated at checkout or free shipping on orders above ₹999 (India only).
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Tracking: Once your order is shipped, a tracking number will be shared via email or WhatsApp.
Return & Exchange Policy
We want you to love your purchase! If there’s an issue, here’s how we can help:
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Returns accepted within 7 days of delivery for damaged, defective, or wrong items only.
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Exchanges available for size issues (subject to availability).
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Items must be unused, unwashed, and with original tags/packaging.
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Return shipping will be borne by the customer unless it’s our error.
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No returns/exchanges on sale or clearance items.
To initiate a return or exchange, contact us at: [Your Email / WhatsApp]
Cancellations
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Orders can be cancelled within 12 hours of placing them or before dispatch.
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Once dispatched, cancellations are not possible.
Payment Policy
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We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD).
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All payments are securely processed via our trusted payment gateway.
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COD is available for select pin codes with a small additional fee.